Terms and Conditions

1. Website operator

The website is operated by:

2. Purpose of the website

This website provides general information about Lumeroza and its interior renovation services, and makes it possible to contact us. The website does not offer the sale of goods or services online, and no contract is concluded through it.

3. Information is not an offer

The descriptions of services and other content on this website are for information only and do not constitute an offer within the meaning of the Polish Civil Code. The scope, price, schedule and other terms of any renovation work are agreed individually between you and Lumeroza, based on the specific property and requirements.

4. Enquiries

You can send an enquiry through the contact form or by email. An enquiry does not create an obligation for you or for us. We aim to respond, but cannot guarantee that we will be able to take on every project.

5. Technical requirements

To use the website, you need a device with internet access and an up-to-date web browser. You can also write to us directly at the email address shown on the website.

6. Rules of use

You may use the website only in accordance with the law and these terms. It is not permitted to provide unlawful content, to interfere with the operation of the website, or to attempt to gain unauthorised access to it.

7. Images and intellectual property

The text, layout and brand elements of this website are protected by law. They may not be copied or used for commercial purposes without our prior consent, except as permitted by law.

The photographs on this website are illustrative interior inspiration imagery. They show the kind of atmosphere and materials we admire and do not document specific Lumeroza projects. Rights in third-party materials remain with their respective owners.

8. Liability

We take care to keep the information on this website accurate and up to date, but it is of a general nature and may not reflect the specifics of your property. Within the limits permitted by law, we are not liable for decisions taken solely on the basis of the general information on this website, or for temporary unavailability of the website for technical reasons. Nothing in these terms limits any rights you have as a consumer under mandatory provisions of law.

9. External links

The website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

10. Personal data and cookies

Information about how personal data is processed is provided in our Privacy Policy. Information about cookies and browser storage is provided in our Cookie Policy.

11. Complaints about the website

If you notice a problem with the website, please let us know at lumeroza@op.pl, describing the issue. We will review it and reply by email.

12. Changes and governing law

We may change these terms, for example when the website changes. The current version is published on this page. These terms are governed by Polish law, without prejudice to mandatory consumer protection provisions that apply to you.